But I doubt about their conclusion (chip probably burned they say) and want to confirm with the Microsoft community.Ĭould any community member help me to see if this situation (command prompt result for my SSD (C:/ drive) in photo below) is totally hopeless (cannot transfer my data to another drive).ġ) Is it still possible to access and backup my data from my SSD?Ģ) If not, is it possible to access and reformat my SSD for Windows OS installation?īoot USB WinRE in attachment (1 & 2) below:Ĭommand prompt result (attachment 3) from a boot USB/Disk's WinRE: and ask if i want to buy a new SSD or reformat my SATA HDD to install OS. The technician say probably the chip burn. Lastly, I sent my laptop to a local store and they have their technician to check.Īfter 90 minutes of checking. (If I remember correctly, it is there at the first place, but missing after execute some commands)

'startup settings' is missing from the Boot USB WinRE. Tried chkdsk, dism, bootrec, but only receive I/O device error and other errors.Ĭan't enter safe mode since f8 not available, power up 3 times also won't enter WinRE. This is the 4th day since my win10 is experiencing boot loop.Ĭan't boot into WinRE so I use a boot USB/Disc to enter WinRE.

Tutorial crystaldiskinfo